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    • Basic Operations
        • Sign in and sign out of the Eats365 POS
        • Perform Start of Day and Open Shift
        • Perform End of Day and other end of day activities
        • Clock in and clock out of the Eats365 POS
        • Manage cash in the cash drawer for non-payment transactions
        • Log in to the Eats365 Merchant Portal
    • Order Handling
        • Perform seating
        • Manage table statuses
        • Switch order view (Full Service)
        • Switch order view (Quick Serve)
        • Switch order view (Food Court)
        • Add items to an order (Full Service)
        • Add items to an order (Quick Serve)
        • Add items to an order (Food Court)
        • Add combo items to an order
        • Apply modifiers to an order
        • Change order quantities
        • Lock an order
        • Clone an order (Full Service)
        • Clone an order (Quick Serve)
        • Clone an order (Food Court)
        • Join multiple tables together
        • Share a table between different party groups
        • Split a table for different party groups
        • Fire and Hold items
        • Clear a table
        • Remove items from an order
        • Check order status (Full Service)
        • Check order status (Quick Serve)
        • Check order status (Food Court)
        • Use member order history to reorder
        • Create pickup and delivery orders
        • Use Action Buttons to modify an order
        • Manage new orders
        • Search for orders (Full Service)
        • Search for orders (Quick Serve)
        • Search for orders (Food Court)
        • Create a Custom Item
        • Set up and manage Courses
        • Transfer order to another table
        • Park and Retrieve orders
        • Manage orders from Delivery Integrations
        • Perform self-checkout for dine-in orders
        • Manage self-checkout orders
        • Manage pre-orders
        • Apply tier pricing to an order
        • Place All You Can Eat orders
    • Reservation Management
        • Manage reservations
    • Queuing Management
        • Issue Queuing Tickets from the POS
        • Manage queuing tickets
        • Suspend and resume issuing Queuing Tickets
        • Manage online queuing tickets
        • Manage queuing tickets during service interruptions
    • Handling Payments
        • Process a payment for an order (Full Service)
        • Process a payment for an order (Quick Serve)
        • Process a payment for an order (Food Court)
        • Process a 365pay payment on the POS
        • Process a QR code payment on the POS
        • Apply discounts to an order
        • Make an item complimentary
        • Apply taxes and service charges
        • Add tip to an order
        • Perform a Split Bill by Item and Split Bill by Amount
        • Payment returns
        • Apply surcharge to an order
        • Use membership points for payments and discounts
        • Use coupons and gift cards for payments
        • Forfeit a pre-paid order
        • Add restrictions to discount usage
        • Use points, discounts, or coupons for third-party CRM orders
        • Cancel or void gift cards, vouchers, and coupons
        • Refund gift card value
        • Change payment to a different currency
        • Use member credits for payments

Apply modifiers to an order

Learn how to apply modifiers to customize customers’ orders on the Eats365 POS.

Customers can customize their orders by choosing from the modifiers available for an item.

In this article, you’ll learn about how to add modifiers to a customer’s order.

For more information on how to set up modifiers, refer to Set up and manage Modifiers and Set up and manage Modifier Masters.

To apply modifiers to an order, follow the steps below: 

  1. On the order-taking screen, select the item that you want to add to the customer's order. 
    • To browse through different categories, tap the left and right arrows on the categories bar.
    • If you created a Custom Menu, tap All then select your Custom Menu to switch menus. 
      Note: A Custom Menu only appears in the time slot that you set it to appear. For more information about Custom Menu, refer to Set up and manage a Custom Menu.
  2. If the item has modifiers set up, the Modifier screen shows up. Select the relevant modifiers to apply them to the order.

    Tip: 
    • If you have Quick Order Entry Mode  turned on, the modifiers won’t immediately appear when you select an item. To get to the Modifier page, you must press and hold an item.
    • If you want the modifiers to always appear even if Quick Order Entry Mode is on, turn on Mandatory when you set up your modifiers from the Modifier settings.
  3. To reset your selections, tap Reset Choices.
    Note: Reset Choices only removes the selection in the modifier category that you selected. To remove all modifiers, tap Cancel to go back to the order-taking screen and repeat the process, or tap Reset Choices for each modifier category.
  4. When you’ve completed adding modifiers to the item, tap Done.


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Related Articles

  • Add items to an order (Full Service)
  • Add combo items to an order
  • Set up and manage Modifiers
  • Set up and manage Modifier Masters
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