Handling Payments
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Apply discounts to an order
Learn how to apply discounts in the Eats365 POS app.
When a discount is applied to an order, the promotion set on the discount takes effect. Prices can be reduced by a percentage or by a specific amount from a Whole Bill, Bundled Items, Single Items, and more.
In this article, you’ll learn about different types of discounts and how to apply them to an order.
Note: For more information about Discount types, refer to Create and manage discounts.
Add Discounts
You can apply a discount from either the order-taking screen or the payment screen. To choose a Discount type, tap Discount 
, then select an applicable Discount. Tap Confirm to apply the discount.
Whole Bill Discount
A percentage or a fixed amount can be applied to a whole bill. A Percentage reduces the bill amount based on the percentage set, while a Fixed Amount reduces the bill by the value entered.
Merchant and Public Discount
Merchant and Public Discounts can be created in Create and manage discounts. An example of Merchant and Public Discount is if you’ve made a discount called “buy One get One free.” The prerequisite is to buy one coffee to enjoy another one for free. You can use the Merchant Discount named “buy One get One free” when the customer orders a coffee. Alternatively, you may choose Public Discount for other discounts you’ve created. For member-specific discounts, select Merchant Discount (Member).
Discount Coupons
Coupons can be physical or digital codes that customers can use to purchase items and services at a discount or for free.
To use a coupon, select Discount Coupon from the Discount type, then scan the code.
Tips: Use the following camera options to register the code:
- Scan
opens the device’s camera to scan the code. - Text
allows you to type the coupon code manually. -
Reverse Camera
toggles between the secondary or primary camera.
Note: Only available on devices with more than one camera.
Single Item Discount
You can add a discount on a single Item as you add them to the order list.
Important: To display the option to add a single Item discount, you must have the following options enabled:
- Disable Excluded from Discount in Menu Setup settings. Refer to Set up and manage a Single Item and Set up and manage a Combo Item for more information on configuring menu Items.
- Make sure that Allow Discount option is included in Item Action Button Sequence. Refer to Manage System Preferences for more information on configuring Item Action Button Sequence.
Add a Single Item Discount
To apply a Single Item discount, follow the steps below:
- Tap an Item that has been added to the order list. The Action Buttons appear beside the Item.
- Tap Discount, then choose between Amount or Percentage.
- Tap Confirm to apply the discount.