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    • Basic Operations
        • Sign in and sign out of the Eats365 POS
        • Perform Start of Day and Open Shift
        • Perform End of Day and other end of day activities
        • Clock in and clock out of the Eats365 POS
        • Manage cash in the cash drawer for non-payment transactions
        • Log in to the Eats365 Merchant Portal
    • Order Handling
        • Perform seating
        • Manage table statuses
        • Switch order view (Full Service)
        • Switch order view (Quick Serve)
        • Switch order view (Food Court)
        • Add items to an order (Full Service)
        • Add items to an order (Quick Serve)
        • Add items to an order (Food Court)
        • Add combo items to an order
        • Apply modifiers to an order
        • Change order quantities
        • Lock an order
        • Clone an order (Full Service)
        • Clone an order (Quick Serve)
        • Clone an order (Food Court)
        • Join multiple tables together
        • Share a table between different party groups
        • Split a table for different party groups
        • Fire and Hold items
        • Clear a table
        • Remove items from an order
        • Check order status (Full Service)
        • Check order status (Quick Serve)
        • Check order status (Food Court)
        • Use member order history to reorder
        • Create pickup and delivery orders
        • Use Action Buttons to modify an order
        • Manage new orders
        • Search for orders (Full Service)
        • Search for orders (Quick Serve)
        • Search for orders (Food Court)
        • Create a Custom Item
        • Set up and manage Courses
        • Transfer order to another table
        • Park and Retrieve orders
        • Manage orders from Delivery Integrations
        • Perform self-checkout for dine-in orders
        • Manage self-checkout orders
        • Manage pre-orders
        • Apply tier pricing to an order
        • Place All You Can Eat orders
    • Reservation Management
        • Manage reservations
    • Queuing Management
        • Issue Queuing Tickets from the POS
        • Manage queuing tickets
        • Suspend and resume issuing Queuing Tickets
        • Manage online queuing tickets
        • Manage queuing tickets during service interruptions
    • Handling Payments
        • Process a payment for an order (Full Service)
        • Process a payment for an order (Quick Serve)
        • Process a payment for an order (Food Court)
        • Process a 365pay payment on the POS
        • Process a QR code payment on the POS
        • Apply discounts to an order
        • Make an item complimentary
        • Apply taxes and service charges
        • Add tip to an order
        • Perform a Split Bill by Item and Split Bill by Amount
        • Payment returns
        • Apply surcharge to an order
        • Use membership points for payments and discounts
        • Use coupons and gift cards for payments
        • Forfeit a pre-paid order
        • Add restrictions to discount usage
        • Use points, discounts, or coupons for third-party CRM orders
        • Cancel or void gift cards, vouchers, and coupons
        • Refund gift card value
        • Change payment to a different currency
        • Use member credits for payments

Add combo items to an order

Learn how to add combo items to an order on the Eats365 POS.

Once the customer is seated at a table or is ready to order, you can then take their orders and process them on the POS.

Delete

Note: 

  • This article only discusses how to place combo items to an order. For instructions on how to add single items or add more items to an order, refer to Add items to an order.
  • Before you start, make sure that there are combo items set up in the Menu Setup.

To add a combo item to an order, follow the steps below:

  1. Log in to the Eats365 POS.
  2. On the order-taking screen, select the combo itemthat you want to add to the customer's order.
    Note: Items exclusive to member plans can only be purchased by customers whose active membership includes the required plan. 
    • To browse through different categories, tap the left and right arrows on the categories bar.
      Tip: To make it easier to find combo items in your menu, you can create a category for combo items.
    • If you created a Custom Menu, tap All  then select your Custom Menu to switch menus.
      Note: A Custom Menu only appears on the time slot that you set it to appear. For more information about Custom Menu, refer to Set up and manage a Custom Menu.
      ..
  3. Select any of the single items included in the combo item. Depending on how the combo item is set up, the combo item may include a food item, a side dish, and a drink.
    Tip: If Auto Select Next Combo Option is turned on in System Preferences, the screen automatically scrolls down to the next combo option to select, after an option for an item included in the combo is selected.
    1. If the customer changes their mind and wants to remove the selected item, swipe left on the item and then tap Delete.
  4. The Modifiers screen appears if you have modifiers set up for the item. Select the relevant modifiers to apply them to the order. At the bottom of the Modifier page, tap Done to confirm the modifiers. 
    Note: Make sure to select Done from the Modifiers screen and not from the combo item screen.
  5. If changing the quantity is allowed, select the menu item’s quantity. Next to the item that you want to change the quantity, tap - or +. To directly enter the desired quantity, tap the Item quantity field, then enter desired quantity. 
    Note: At the top, you can find any additional amount added to the base price.
  6. Repeat the process for all the other items included in the combo option until all items have been selected and modified. 
  7. After you’ve completed modifying the single items included in the combo item, tap Done to confirm.
combo order place combo order combo item

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Related Articles

  • Create a Custom Item
  • Add items to an order (Full Service)
  • Use member order history to reorder
  • Remove items from an order
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