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Restaurant Settings

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    • Explore Eats365 products
        • Explore the Eats365 POS screens
        • Restaurant service modes
      • Guides by restaurant type
          • Use Eats365 in a fine dining setup
          • Use Eats365 in a fast food setup
          • Use Eats365 in a casual dining setup
          • Use Eats365 in a specialty restaurant setup
          • Use Eats365 in an all-you-can-eat setup
    • Set up and Installation
        • Set up and install the Eats365 POS app
        • List of compatible devices
        • Connect an iPad to a network
        • Log in to the Eats365 Merchant Portal
        • Hardware Setup
    • Menu Setup
        • Set up and manage a Category (Full Service)
        • Set up and manage a Category (Quick Serve)
        • Set up and manage a Category (Food Court)
        • Set up and manage Product and Sub Product Type
        • Set up and manage a Single Item (Full Service)
        • Set up and manage a Single Item (Quick Serve)
        • Set up and manage a Single Item (Food Court)
        • Set up and manage a Combo Item (Full Service)
        • Set up and manage a Combo Item (Quick Serve)
        • Set up and manage a Combo Item (Food Court)
        • Set up and manage Catering Items
        • Set up and manage a Custom Menu
        • Set up a tax-inclusive menu
        • Set up and manage Modifiers
        • Set up and manage Modifier Masters
        • Set up and manage Modifier Presets
        • Set up and manage Tier Pricing Rules
        • Allocate item sales to different sales categories
        • Set up and manage a Kitchen Station
        • Set up a Pickup Station
        • Set up a Pickup Station (Food Court)
        • Customize the menu layout
        • Set up and manage Special Request Quick Keys
        • Set up and manage Menu Tags
        • View and manage Inventory
    • Table Map Setup
        • Set up and manage Areas and Tables
    • Restaurant Settings
        • Set up restaurant information
        • Restaurant Codes
        • Set up and manage Media Group
        • Set up and manage a Reporting Period
    • Dine-In Settings
        • Set up Dine-In settings (Full Service)
        • Set up Dine-In settings (Quick Serve)
        • Set up Dine-In settings (Food Court)
        • Configure Dining Time settings
        • Set up Self Checkout for Dine-in orders
    • Takeout Settings
        • Set up Takeout settings
        • Set up Takeout settings (Food Court)
    • Catering settings
        • Set up Catering settings
    • Queuing Settings
        • Set up Queuing
        • Set up VIP Queuing
        • Set up Online Queuing
    • System Preferences
        • Manage General Preferences
        • Manage System Preferences (Full Service)
        • Manage System Preferences (Quick Serve)
        • Manage System Preferences (Food Court)
        • Set up and manage Ordering Quantity Limit
        • Modify Action Button options
        • Set up a Revenue Center
        • Enable Sequential Order Number
        • Configure Audit Log settings
    • Device Management
        • Set a primary POS
        • Reset the Eats365 POS
        • Update the Eats365 POS
        • Change POS device name
        • Configure POS to sign out automatically
        • Maintain restaurant operations using Offline Mode
        • Configure POS login preferences
        • Available features when in Offline Mode
    • Account Management
        • Change POS password
        • Change the Merchant Portal password
        • Change activation email or phone number
        • Switch between Merchant Portal themes
    • Reservation
        • Set up Reservation
    • Import Tools
        • How to use Import Tools
    • Time Sheets
        • Manage staff time sheet
    • Menu Template
        • Create and manage a Menu Template
        • Set up and manage a Location Group
        • Apply pricing changes to shops in a Location Group
    • Scan to Order
        • Set up Static QR Code
        • Set up Dynamic QR Code
        • Configure Scan to Order settings (Full Service)
        • Configure Scan to Order settings (Quick Serve)
        • Configure Scan to Order settings (Food Court)
    • All You Can Eat Menu
        • Create an All You Can Eat Menu
        • Configure general All You Can Eat Menu settings
        • Enable All You Can Eat mode on the Eats365 POS
        • Set up a Menu Tier for All You Can Eat Menu
    • Food Court Settings
        • Add a vendor to a food court restaurant
        • Assign a vendor to a POS terminal (Food Court)
        • Set up unique menus for each food court vendor (Food Court)
        • Set up a centralized cashier (Food Court)

Table of Contents

Restaurant Codes

Learn about where to find your restaurant’s Restaurant Codes and their uses.

Restaurant codes are unique IDs that are given to your business when you join Eats365. Aside from providing your restaurant with a unique identification, you can also use the restaurant codes when setting up an Eats365 POS or when performing troubleshooting. 

In this article, you’ll learn the different types of restaurant codes and where to find them.

Types of restaurant codes

There are three types of restaurant codes that are assigned to you when you join Eats365. These include Organization ID, Group ID, and Merchant ID.

Type Description
Organization ID The ID that is designated to the parent corporation where restaurant groups belong.
Group ID The ID of the subgroup assigned to specific restaurant chains that belong to a restaurant group.
Merchant ID
  • The ID of a specific restaurant branch.
  • The Merchant ID is used to set up the Eats365 POS.

Where to find restaurant codes

To locate your business’ restaurant codes on the Merchant Portal, follow the steps below:

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

  1. Log in to the Merchant Portal. 
  2. On the dashboard, you’ll find your restaurant codes. You can easily identify your restaurant codes through their assigned colors.
    • Blue - Merchant ID
    • Yellow - Group ID
    • Green - Organization ID

Delete

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

  1. Log in to the Merchant Portal. 
  2. On the dashboard, you’ll find your restaurant codes. 
    • You can easily identify your restaurant code through their assigned colors.
      • Blue - Merchant ID
      • Yellow - Group ID
      • Green - Organization ID
    • Under Group, you can find the Organization ID and the Group ID.
    • Under Shop, you can find the Merchant ID.

Delete

Invitation email

When you first sign up to Eats365, an invitation email is sent to you which includes your account credentials and your restaurant’s assigned Merchant ID. Refer to a sample of the invitation email below:


restaurant code restaurant id organization group shop merchant id organization id group id

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