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Set up and Installation

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    • Explore Eats365 products
        • Explore the Eats365 POS screens
        • Restaurant service modes
    • Set up and Installation
        • Set up and install the Eats365 POS app
        • List of compatible devices
        • Connect an iPad to a network
        • Log in to the Merchant Portal
        • Hardware Setup
        • Scan and pair a printer
    • Menu Setup
        • Set up and manage a Category
        • Set up and manage a Single Item
        • Set up and manage a Kitchen Station
        • Set up and manage Modifiers
        • Set up and manage Special Request Quick Keys
        • Set up and manage a Custom Menu
        • Customize the menu layout
        • Set up and manage Tier Pricing Rules
        • Set up and manage a Combo Item
        • Set up and manage Modifier Master settings
        • Set up a Pickup Station
        • Set up and manage Product and Sub Product Type
        • Set up and manage All You Can Eat Menu
        • Set up and manage Menu Tags
        • Set up and manage Catering Items
    • Table Map Setup
        • Set up and manage Areas and Tables
    • Restaurant Settings
        • Set up and manage Media Group
        • Set up restaurant information
        • Restaurant Codes
    • Dine-In Settings
        • Set up Dine-In settings
    • Takeout Settings
        • Set up Takeout settings
    • Catering settings
        • Set up Catering settings
    • Queuing Settings
        • Set up Queuing
    • System Preferences
        • Manage System Preferences
        • Manage General Preferences
    • Device Management
        • Set a primary POS
        • Reset the Eats365 POS
        • Update the Eats365 POS
    • Account Management
        • Change POS password
        • Change the Merchant Portal password
        • Change activation email or phone number
        • Switch between Merchant Portal themes
    • Reservation
        • Set up Reservation
    • Import Tools
        • How to use Import Tools
    • Time Sheets
        • Manage Staff Time Sheet

Table of Contents

Connect an iPad to a network

Learn how to connect a supported iPad device to a network.

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Important

If your iPad is connected to LAN with an Apple adapter (Lightning Camera Kit), please do not update to iOS 16.5. It contains a severe bug that will cause your iPad to stop charging while using the adapter. If you are connecting via Wi-Fi or USB-C type adapters, you can safely disregard this message.

A reliable network ensures that your iPad POS devices, printers, and modules can communicate with each other without any issues. A consistent internet connection also helps process hassle-free credit card transactions and seamless cloud syncing to help you run your restaurant smoothly.

You can connect your supported iPad to a wireless or hardwired connection. For more information about networks, refer to Types of internet networks.

Wireless

To connect your iPad to a Wi-Fi network, follow the steps below:

  1. From your iPad’s home screen, tap the Settings app, then choose Wi-Fi.
  2. Turn on Wi-Fi. The iPad scans for all available Wi-Fi networks.
  3. Tap the name of the Wi-Fi network that you want to join.
  4. Enter the Wi-Fi password, then tap Join. 
    Note: If you don't know the Wi-Fi network password, contact your administrator.

After you join the network, you'll find a blue check mark  next to the network and the connected Wi-Fi icon  at the top right corner of your iPad’s display.

Wired

To connect an iPad to a network, follow the steps below:

  1. Plug in the adapter to the iPad’s Lightning or USB-C port.
  2. Plug an Ethernet cable into the Ethernet adapter.
  3. To double-check if your Ethernet connection is working, open your iPad’s Settings, then tap on Ethernet.


connect ipad to wifi ipad wireless hardwire wired connection connect ipad using ethernet

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