Tips can be any monetary amount added to a customer’s bill as a form of gratuity. Depending on the tender type the customer used for payment, you can manually enter the tip amount on payments or convert the customer’s change into a tip. 

In this article, you’ll learn how to include tips in customers’ payments.

Add a tip on credit card payments

There are two ways to add a tip to an order paid using a credit card. You can either add a tip from the payment page or the payment confirmation page. 

To add a tip on credit card payments, follow the steps below:

Once done, the POS redirects to the payment confirmation screen. You can then print the receipt, which includes the tip.

Add a tip on cash payments

To add a tip on cash payments, follow the steps below:

1. Select the order that you want to process payment. Then, tap Pay.
   Tip: To check all existing orders, go to Order List  All. Select an order, then tap To Payment.
   
2. On the payment screen, check that the "Balance Due" is correct. Then, enter the same amount under "Amount Tendered."
   Tip: If "Auto Fill Amount Tendered" is turned on, you won’t need to enter the amount manually.
   
3. Select Cash. 
4. At the bottom right, tap Pay to confirm.
   
   
5. On the payment confirmation screen, tap Tip.
   
6. Enter the tip amount. 
7. Tap Confirm Tip.
   
   

Once done, the POS redirects to the payment confirmation screen. You can then print the receipt, which includes the tip.

Convert change into a tip

If the customer wants to use their change as a tip, you can convert their change into a tip on the POS. On the payment confirmation screen, tap Make TipConfirm Tip.

The change is automatically converted into a tip.