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    • Basic Operations
        • Sign in and sign out of the Eats365 POS
        • Perform Start of Day and Open Shift
        • Perform End of Day and other end of day activities
        • Clock in and clock out of the Eats365 POS
        • Manage cash in the cash drawer for non-payment transactions
        • Log in to the Eats365 Merchant Portal
    • Order Handling
        • Perform seating
        • Manage table statuses
        • Switch order view (Full Service)
        • Switch order view (Quick Serve)
        • Switch order view (Food Court)
        • Add items to an order (Full Service)
        • Add items to an order (Quick Serve)
        • Add items to an order (Food Court)
        • Add combo items to an order
        • Apply modifiers to an order
        • Change order quantities
        • Lock an order
        • Clone an order (Full Service)
        • Clone an order (Quick Serve)
        • Clone an order (Food Court)
        • Join multiple tables together
        • Share a table between different party groups
        • Split a table for different party groups
        • Fire and Hold items
        • Clear a table
        • Remove items from an order
        • Check order status (Full Service)
        • Check order status (Quick Serve)
        • Check order status (Food Court)
        • Use member order history to reorder
        • Create pickup and delivery orders
        • Use Action Buttons to modify an order
        • Manage new orders
        • Search for orders (Full Service)
        • Search for orders (Quick Serve)
        • Search for orders (Food Court)
        • Create a Custom Item
        • Set up and manage Courses
        • Transfer order to another table
        • Park and Retrieve orders
        • Manage orders from Delivery Integrations
        • Perform self-checkout for dine-in orders
        • Manage self-checkout orders
        • Manage pre-orders
        • Apply tier pricing to an order
        • Place All You Can Eat orders
    • Reservation Management
        • Manage reservations
    • Queuing Management
        • Issue Queuing Tickets from the POS
        • Manage queuing tickets
        • Suspend and resume issuing Queuing Tickets
        • Manage online queuing tickets
        • Manage queuing tickets during service interruptions
    • Handling Payments
        • Process a payment for an order (Full Service)
        • Process a payment for an order (Quick Serve)
        • Process a payment for an order (Food Court)
        • Process a 365pay payment on the POS
        • Process a QR code payment on the POS
        • Apply discounts to an order
        • Make an item complimentary
        • Apply taxes and service charges
        • Add tip to an order
        • Perform a Split Bill by Item and Split Bill by Amount
        • Payment returns
        • Apply surcharge to an order
        • Use membership points for payments and discounts
        • Use coupons and gift cards for payments
        • Forfeit a pre-paid order
        • Add restrictions to discount usage
        • Use points, discounts, or coupons for third-party CRM orders
        • Cancel or void gift cards, vouchers, and coupons
        • Refund gift card value
        • Change payment to a different currency
        • Use member credits for payments

Table of Contents

Perform End of Day and other end of day activities

Learn about what you need to do at the end of the day and when service has ended.

Closing your restaurant for the day involves a few end of day activities that you must do to officially end the restaurant service on the Eats365 POS. This includes: 

  • Closing the shift
  • Performing End of Day
  • Printing Shift Report
  • Printing Daily Closing Report

This article discusses how to perform each end of day activity and how to get an insight on how well your restaurant has performed for the day.

Close the shift

Closing the shift stops all payment-related transactions on the POS. You can still place orders on a POS terminal even if the shift is closed, however, you won’t be able to process any payments unless you open a new shift.

Delete

Note: You can only close a shift if there’s a shift open. Otherwise, the "Close Shift" option won’t appear on the POS.

To close the shift, follow the steps below: 

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under "Business Operations," tap Close Shift.
  4. Enter the amount inside the cash drawer. 
  5. Tap Close Shift.

Print the Shift Report

After closing the shift, you can then print a Shift Report. A Shift Report shows a summary of total sales at the end of a shift. When you close a shift, you are immediately redirected to the Shift Report page. But, you can also view the Shift Report anytime on the POS or the Merchant Portal.

To review and print your Shift Report, follow the steps below: 

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under "Business Operations," tap Shift Report. 

    Note: If you’re printing the Shift Report after closing the shift, you can skip this step.
  4. Review the Shift Report. 
  5. (Optional) If you want to view another person’s Shift Report, tap All Employees. Then, select the name of the staff that you want to view the Shift Report.
  6. At the top right, tap Print Shift Report.

Perform End of Day

The "End of Day" signals the end of service for the day. Once the End of Day has been performed, you won’t be able to process any more transactions for the day. You only need to perform the End of Day once on any available POS terminal in the restaurant. 

Delete

Important: 

  • Make sure to close all open shifts in your restaurant. If there are multiple POS set up, you need to check that all shifts have been closed on each POS terminal. Otherwise, you won’t be able to perform the End of Day.
  • If there are any unpaid bills upon performing the End of Day, the POS voids all open checks. A pop-up notification appears to confirm if you want to void all open checks before continuing with End of Day.

To perform End of Day, follow the steps below: 

  1. Log in to the Eats365 POS.
  2. At the top left, tap Settings .
  3. Under "Business Operations, "tap End Day. 
  4. Tap Perform End of Day.

If there are shifts that are still open, a prompt appears to close the shift first. You won’t be able to proceed with End of Day until all shifts are closed. Once End of Day has been performed, the screen redirects to the Daily Closing Report page.

Print the Daily Closing Report

The Daily Closing Report shows a summary of all sales and transactions done for the day and the number of dine-in customers that visited the restaurant. When you perform the End of Day, you are immediately redirected to the Daily Closing Report page. But, you can also view the Daily Closing Report anytime on the POS or the Merchant Portal. 

To review and print the Daily Closing Report, follow the steps below: 

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under "Business Operations," tap Daily Closing Report. 

    Note: If you’re printing the Daily Closing Report after ending the day, you can skip this step.
  4. Review the Daily Closing Report.
  5. (Optional) If you want to view the Daily Closing Report from previous days, tap the Current. Then, choose the date range of the Daily Closing Report that you want to check.
  6. At the top right, tap Print Daily Closing Report.
end day close shift shift report daily closing report end restaurant service

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  • Perform Start of Day and Open Shift
  • Clock in and clock out of the Eats365 POS
  • Sign in and sign out of the Eats365 POS
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