Basic Operations
Table of Contents
Perform End of Day and other end of day activities
Learn about what you need to do at the end of the day and when service has ended.
Closing your restaurant for the day involves a few end of day activities that you must do to officially end the restaurant service on the Eats365 POS. This includes:
- Closing the shift
- Performing End of Day
- Printing Shift Report
- Printing Daily Closing Report
This article discusses how to perform each end of day activity and how to get an insight on how well your restaurant has performed for the day.
Close the shift
Close Shift stops all payment-related transactions on the POS. You can still place takeout and delivery orders on a POS terminal that’s already closed shift, however, you won’t be able to process any payments unless you open a new shift.
Note: You can only close a shift if there’s a shift open. Otherwise, the Close Shift option won’t appear on the POS.
To close the shift, follow the steps below:
- Log in to the Eats365 POS.
- At the top left, tap Settings
. - Under Business Operations, tap Close Shift.
- Enter the amount inside the cash drawer.
- Tap Close Shift.
Print the Shift Report
After closing the shift, you can then print a Shift Report. A Shift Report shows a summary of total sales at the end of a shift. When you close a shift, you are immediately redirected to the Shift Report page. But, you can also view the Shift Report anytime on the POS or the Merchant Portal.
To review and print your Shift Report, follow the steps below:
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Under Business Operations, tap Shift Report.
Note: If you’re printing the Shift Report after closing the shift, you can skip this step. - Review the Shift Report.
- (Optional) If you want to view another person’s Shift Report, tap All Employees. Then, select the name of the staff that you want to view the Shift Report.
- At the top right, tap Print Shift Report.
Perform End of Day
The End of Day signals the end of service for the day. Once the End of Day has been performed, you won’t be able to process any more transactions for the day. You only need to perform the End of Day once on any available POS terminal in the restaurant.
Important:
- Make sure to close all open shifts in your restaurant. If there are multiple POS set up, you need to check that all shifts have been closed on each POS terminal. Otherwise, you won’t be able to perform the End of Day.
- If there are any unpaid bills upon performing the End of Day, the POS voids all open checks. A pop-up notification appears to confirm if you want to void all open checks before continuing with End of Day.
To perform End of Day, follow the steps below:
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Under Business Operations, tap End Day.
- Tap Perform End of Day.
If there are shifts that are still open, a prompt appears to close the shift first. You won’t be able to proceed with End of Day until all shifts are closed. Once End of Day has been performed, the screen redirects to the Daily Closing Report page.
Print the Daily Closing Report
The Daily Closing Report shows a summary of all sales and transactions done for the day and the number of dine-in customers that visited the restaurant. When you perform the End of Day, you are immediately redirected to the Daily Closing Report page. But, you can also view the Daily Closing Report anytime on the POS or the Merchant Portal. 
To review and print the Daily Closing Report, follow the steps below:
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Under Business Operations, tap Daily Closing Report.
Note: If you’re printing the Daily Closing Report after ending the day, you can skip this step. - Review the Daily Closing Report.
- (Optional) If you want to view the Daily Closing Report from previous days, tap the Current. Then, choose the date range of the Daily Closing Report that you want to check.
- At the top right, tap Print Daily Closing Report.
