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    • mPOS
        • Set up and install mPOS
        • Configure mPOS settings
        • Manage orders in the mPOS app
        • Manage tables in the mPOS app
    • PhotoMenu
        • Set up and install PhotoMenu
        • Configure PhotoMenu settings
        • Place orders on the PhotoMenu
        • Set up PhotoMenu as a mobile or stationary eMenu
        • Use Service Call on PhotoMenu
    • Ticket Kiosk
        • Set up and install Queue Ticket Kiosk
        • Issue queuing tickets from the Queue Ticket Kiosk
        • Configure Queue Ticket Kiosk settings
    • eSignage
        • Set up and install eSignage
        • Configure eSignage settings
    • Kitchen Display System
        • Set up and install Kitchen Display System
        • Configure Kitchen Display System settings
        • Manage orders on the Kitchen Display System
    • Customer Facing Display
        • Set up and install Customer Facing Display
        • Configure Customer Facing Display settings
    • Expedite Display
        • Set up and install Expedite Display
        • Configure Expedite Display settings
        • Perform basic expedite operations
    • Eats365 Biz and Biz Lite
        • Set up and install Eats365 Biz and Eats365 Biz Lite
        • Configure Eats365 Biz settings
        • Manage online orders on the Eats365 Biz Lite
        • Reset Eats365 Biz
        • Compare Eats365 Biz and Eats365 Biz Lite
        • Configure Eats365 Biz Lite settings
        • Place and manage orders on the Eats365 Biz
    • Self Order Kiosk
        • Set up and install Self Order Kiosk
        • Place an order on Self Order Kiosk
        • Configure Self Order Kiosk (iOS) settings
        • Set Kivo as the Self Order Kiosk default screen
        • Configure Self Order Kiosk (Android) settings
        • Process a payment return on the Self Order Kiosk
    • Pay Station
        • Set up and install Pay Station
        • Pay using Pay Station
        • Configure Pay Station settings
    • Dynamic Digital Menu
        • Manage the menu on the Dynamic Digital Menu
    • Branded Online Store
        • Manage Branded Online Store preferences
        • Set up SMS Notification
        • Book a reservation using restaurant website
        • Change password on the branded online store
        • Place orders on the branded online store
        • Delete an account on the branded online store
        • Log in and log out of the branded online store
        • Sign up on the branded online store
        • Manage orders on the branded online store
        • Set up a Delivery Address Book on the branded online store
        • Secure member credit payment on the branded online store
        • Pay using member credits on the branded online store
        • Purchase member credit using the branded online store​
        • Join a restaurant's loyalty program

Table of Contents

Set up and install eSignage

Learn about eSignage features, setup instructions, and Merchant Portal information.

The eSignage module offers a versatile solution for streamlining communication and workflow within your restaurant. By strategically configuring paired devices, you can transform ordinary screens into valuable information hubs. Display real-time queue numbers in the waiting area to manage customer expectations and reduce confusion. At the pickup station, a dedicated screen can flash prominent visual alerts when orders are ready for pickup, ensuring timely delivery and preventing bottlenecks at the counter. The eSignage's adaptability allows you to tailor these information displays to your specific needs, resulting in a smoother and more efficient operation. To learn more about eSignage, visit eats365pos.com.

In this article, you’ll learn how to install, pair, and unpair eSignage, and manage its settings.

Delete

Note: The Eats365 Expedite Display is necessary to display orders that are ready for pickup.

Before you start

To get your device ready to install eSignage, make sure you have the following ready:

  • An Android or an Apple TV-supported device connected to a stable internet connection
  • An Eats365 eSignage license
  • An Eats365 Expedite Display (to call completed orders for pickup)
  • A Eats365 POS terminal
  • Install eSignage

To install eSignage, follow the steps below:

Android TV

  1. On your Android TV, open the Google Play Store .
  2. Search for "Eats365 Signage."
  3. From the search results, select Eats365 Signage, then tap Install. Once the download is complete, you can find the Eats365 Signage app on your device. 
Delete

Apple TV

  1. On your Apple TV, open the Apple App Store .
  2. Search for “Eats365 eSignage.”
  3. From the search results, select Eats365 eSignage, then tap Get. Once the download is complete, you can find the Eats365 Signage app on your device. 
Delete

Pair eSignage to the POS terminal

To pair eSignage to the POS terminal, follow the steps below:

  1. On your Android or Apple TV, open the Eats365 eSignage app. A QR Code appears as soon as the app is launched. The POS uses this code to recognize the device.
  2. On the POS terminal, log in to the Eats365 POS.
  3. At the top left, tap Settings .
  4. Under "General," tap Device Pairing, then tap e-Signage.
  5. Tap Scan QR Code. The POS terminal’s camera turns on.
  6. Align the eSignage QR code to the POS terminal’s camera.
  7. Once the QR code is successfully scanned, the screen redirects to a page where you can configure your eSignage basic settings. You can customize the eSignage settings now or do this later. For more information, refer to Configure eSignage settings.
  8. At the top right, tap Pair Device to confirm.

Once the eSignage is paired with the POS, the eSignage shows either Queue Ticket Kiosk information or orders that are ready for pick up based on the selected Mode of Operation.

Pick Up Display

Queue Kiosk

Unpair eSignage from the POS app

To remove the eSignage from the POS app, follow the steps below:

  1. On the POS terminal, log in to the Eats365 POS.
  2. At the top left, tap Settings .
  3. Under "General," tap Device Pairing, then tap e-Signage.
  4. Select the eSignage device that you’d like to unpair.
  5. At the top right, tap Unpair Device.
  6. Tap Delete to confirm.

Once the eSignage is unpaired from the POS, the eSignage, including its configurations, is deleted. When you pair the device again, you must configure the settings to your preferences again.

set up esignage install esignage esignage features pair esignage unpair esignage

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