"Coursing" allows you to configure menu items to be served at specific points during a meal. This supports structured dining experiences, such as fixed-price (prix fixe) menus, table service, and other multi-course meal formats.

In this article, you’ll learn how to create and manage courses.

Before you begin

You can configure Eats365 POS settings to optimize how you operate item courses. Consider enabling the following settings in your POS app:

Create a course by category or by item

Courses are set up in the Menu Setup settings. You can assign courses to categories or individual menu Items. If a course default is assigned to a category, items belonging to that category adopt the same course default. Courses can be modified anytime in the order-taking screen.

Create a course by category

To set a course by category, follow the steps below:

From the Category setting

From the Coursing setting

1. Log in to the Merchant Portal. 
2. On the left panel, click on Menu setup > Coursing.
3. Next to the course that you want to assign to an item, click on Edit.
4. To assign a course to a category, select the checkbox next to the category name.
5. Click on Save to confirm.

Create a course by menu item

To set a course by menu item, follow the steps below:

From the Item setting

From the Coursing setting

1. Log in to the Merchant Portal. 
2. On the left panel, click on Menu setup > Coursing.
3. Next to the course that you want to assign to an item, click on Edit.
4. To assign a course to individual items, click on the drop-down to expand the category and select the items you want to assign to the course.
5. Click on Save to confirm.

Create customized courses

There are eight different courses available on the Eats365 POS by default. To add more courses, you can create your own customized courses.

To create a new course, follow the steps below: 

1. Log in to the Merchant Portal. 
2. On the left panel, click on Menu Setup > Coursing.
3. At the top right, click on +Add Coursing.
4. Enter the course name for each language. 
5. Next to "Course Colour," select the color that represents the course.
6. Next to "Course Number," select the course number associated with the new course.
   Note: The priority of the courses will be based on the selected course number.
7. Under "Included Items," assign the course to a category or an item.
   Note: If a category or item is already assigned to a course, the system will override the existing course assignment.
8. To assign a course to a category, select the checkbox next to the category name.
9. To assign a course to individual items, click on the drop-down to expand the category and select the items you want to assign to the course.
10. Click on Save to confirm