The eSignage module offers a versatile solution for streamlining communication and workflow within your restaurant. By strategically configuring paired devices, you can transform ordinary screens into valuable information hubs. Display real-time queue numbers in the waiting area to manage customer expectations and reduce confusion. At the pickup station, a dedicated screen can flash prominent visual alerts when orders are ready for pickup, ensuring timely delivery and preventing bottlenecks at the counter. The eSignage's adaptability allows you to tailor these information displays to your specific needs, resulting in a smoother and more efficient operation. To learn more about eSignage, visit eats365pos.com.

In this article, you’ll learn how to install, pair, and unpair eSignage, and manage its settings.

Before you start

To get your device ready to install eSignage, make sure you have the following ready:

• An Android or an Apple TV-supported device connected to a stable internet connection
• An Eats365 eSignage license
• An Eats365 Expedite Display (to call completed orders for pickup)
• A Eats365 POS terminal
• Install eSignage

To install eSignage, follow the steps below:

Pair eSignage to the POS terminal

To pair eSignage to the POS terminal, follow the steps below:

1. On your Android or Apple TV, open the Eats365 eSignage app. A QR Code appears as soon as the app is launched. The POS uses this code to recognize the device.
   
2. On the POS terminal, log in to the Eats365 POS.
3. At the top left, tap Settings .
4. Under "General," tap Device Pairing, then tap e-Signage.
5. Tap Scan QR Code. The POS terminal’s camera turns on.
   
6. Align the eSignage QR code to the POS terminal’s camera.
7. Once the QR code is successfully scanned, the screen redirects to a page where you can configure your eSignage basic settings. You can customize the eSignage settings now or do this later. For more information, refer to Configure eSignage settings.
   
8. At the top right, tap Pair Device to confirm.
   

Once the eSignage is paired with the POS, the eSignage shows either Queue Ticket Kiosk information or orders that are ready for pick up based on the selected Mode of Operation.

Pick Up Display

Queue Kiosk

Unpair eSignage from the POS app

To remove the eSignage from the POS app, follow the steps below:

1. On the POS terminal, log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under "General," tap Device Pairing, then tap e-Signage.
4. Select the eSignage device that you’d like to unpair.
   
5. At the top right, tap Unpair Device.
   
6. Tap Delete to confirm.

Once the eSignage is unpaired from the POS, the eSignage, including its configurations, is deleted. When you pair the device again, you must configure the settings to your preferences again.