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    • Basic Operations
        • Sign in and sign out of the Eats365 POS
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    • Order Handling
        • Perform seating
        • Manage table statuses
        • Switch order view (Full Service)
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        • Add combo items to an order
        • Apply modifiers to an order
        • Change order quantities
        • Lock an order
        • Clone an order (Full Service)
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        • Clone an order (Food Court)
        • Join multiple tables together
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        • Manage orders from Delivery Integrations
        • Perform self-checkout for dine-in orders
        • Manage self-checkout orders
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    • Handling Payments
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        • Process a payment for an order (Food Court)
        • Process a 365pay payment on the POS
        • Process a QR code payment on the POS
        • Apply discounts to an order
        • Make an item complimentary
        • Apply taxes and service charges
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        • Perform a Split Bill by Item and Split Bill by Amount
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        • Use membership points for payments and discounts
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Table of Contents

Perform self-checkout for dine-in orders

Learn how to self check out when ordering through the restaurant’s website or pay for your dine-in order by scanning a QR code printed on your bill.

If the restaurant allows customers to self check out using their own devices, you can settle your bill and pay for your order through the Branded Online Store or by scanning a QR Code printed on your bill.

Self-checkout through the restaurant’s website

To perform a self-checkout from the restaurant’s website, follow the steps below: 

  1. On the restaurant’s website, place your order as normal.
  2. Once you’re ready to settle your bill, at the top right, tap Bill.
  3. On the Bill page, check that your order is correct. 
  4. At the bottom, tap Settle the Bill.
  5. To proceed with payment, tap Checkout Now.
    • If the restaurant accepts self checkout requests automatically, you’ll be redirected to the payment page. If not, restaurant staff must accept your checkout request before you can proceed with payment. Once the checkout request has been approved, you’ll be redirected to the payment page.
      • The restaurant staff must accept the checkout request within two minutes. If the staff fails to accept your self checkout request, you’ll receive a notification to seek staff assistance. You can simply request again after the timeout.
    • If the restaurant rejects your self checkout request, you’ll receive a notification to seek staff assistance.
  6. Select the Payment Method that you want to use to pay for your order.
  7. Click on Confirm Payment to complete the payment process.

Self-checkout by scanning the QR Code on the bill

To settle your bill using the QR Code printed on your bill, follow the steps below: 

  1. Place your order in the restaurant as normal. 
  2. Once your order has been placed, the restaurant staff will print out a bill with a QR Code printed at the bottom.
  3. To proceed with payment, scan the QR Code printed on the bill. 
  4. On the checkout page, tap Checkout Now.
  5. Select the Payment Method that you want to use to pay for your order.
  6. Click on Confirm Payment to complete the payment process.
dine-in self checkout online ordering branded online store self checkout orders

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