Menu Setup

Table of Contents

Manage menu items

Learn how to create and manage menu items on the Eats365 POS or on the Merchant Portal.

This article discusses how to modify, delete, or create a copy of an existing item. For information on how to create a new item, refer to the following articles:

To modify an item, follow the steps below:

Eats365 POS

Log in to the Eats365 POS.
At the top left, tap Settings .
Under "General," tap Menu Setup, then select Item.
Tap the item that you want to edit. You can also tap the three-dot menu, then tap Edit.
Update the item.
At the top right, tap Update to confirm.

Delete

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Select the item that you want to edit. Then, click on Edit.
Update the item.
At the top right, click on Save to confirm.

Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Select the item that you want to edit. Then, click on Edit .
Update the item.
At the top right, click on Save to confirm.

Delete

To remove an item, follow the steps below:

Eats365 POS

Log in to the Eats365 POS.
At the top left, tap Settings .
Under "General," tap Menu Setup, then select Item.
There are two ways to delete an item:
- Tap the item you want to delete. At the top right, tap Delete. A prompt appears if you want to remove the item.
- Tap the three-dot menu, then tap Remove. A prompt appears if you want to remove the item.
Tap Delete to confirm.

Delete

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Select the item that you want to delete. Then, click on Delete. A prompt appears to confirm if you want to delete the item.
Click on Confirm to delete.

Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Select the item that you want to edit. Then, click on Delete . A prompt appears to confirm if you want to delete the item.
Click on Confirm to delete.

Delete

Delete multiple items

To delete multiple items simultaneously, follow the steps below:

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Next to the items that you want to delete, click on the check box .
From the bulk action drop-down list, click on Delete. A prompt appears to confirm if you want to delete the item.
Click on Confirm to delete.

Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Next to the items that you want to delete, click on the check box.
At the top of the items, click on Delete. A prompt appears to confirm if you want to delete the item.
Click on Confirm to delete.

Delete

Reorder items

To rearrange your menu items’ sequence, follow the steps below:

Eats365 POS

Log in to the Eats365 POS.
At the top left, tap Settings .
Under "General," tap Menu Setup, then select Item.
Tap the "Category" filter and select the category with the items that you want to reorder.
Next to the item that you want to move, tap and hold Reorder . Then, drag the item in the order that you want it to appear.

Delete

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Click on the "Category" filter and select the category with the items that you want to reorder.
Next to the item that you want to move, click and hold Reorder . Then, drag the item in the order that you want it to appear.

Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Click on the "Category" filter and select the category with the items that you want to reorder.
Next to the item that you want to move, click and hold Reorder . Then, drag the item in the order that you want it to appear.

Delete

Create a copy of an item

Duplicating an item is necessary in order to move the item to a different category. You won’t be able to do so unless you create a copy of the item. Once an item has been saved under a category, you won’t be able to change it from the Item settings.

To create a copy of an item, follow the steps below:

Eats365 POS

Log in to the Eats365 POS.
At the top left, tap Settings .
Under "General," tap Menu Setup, then select Item.
Next to the item that you want to copy, tap the three-dot menu . Then, tap Copy to a new item .
At the top right, tap Save to confirm.

Delete

Note: Make sure to update the item’s “Product Code” and “Item Code.” An item’s product code and item code should be unique and should not have any duplicates.

Delete

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Select the item that you want to copy. Then, click on Copy.
Make your changes, if you have any.
At the top right, click on Save to confirm.

Delete

Note: Make sure to update the item’s “Product Code” and “Item Code.” An item’s product code and item code should be unique and should not have any duplicates.

Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Select the item that you want to edit. Then, click on Copy.
Make your changes, if you have any.
At the top right, click on Save to confirm.

Delete

Note: Make sure to update the item’s Product Code and Item Code. An Item’s Product Code and Item Code should be unique and should not have any duplicates.

Delete

Create a copy of multiple Items

When you create a copy of multiple items, you’ll be able to change multiple settings on different items simultaneously. These settings include item “Category,” “Availability,” and “Roles and Permissions.”

Delete

Note: “Product Code,” “Item Code,” and “Item Barcode” won’t be copied when you create a copy of multiple items. You’ll need to update each one manually on its individual settings.

To create a copy of multiple items, follow the steps below:

Merchant Portal 2.0

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Next to the items that you want to copy, click on the check box.
From the bulk action drop-down list, click on Copy.
Make your changes, if you have any.
At the top right, click on Copy to confirm.

Delete

Merchant Portal (Classic Theme)

Delete

Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
Next to the items that you want to copy, click on the check box.
At the top of the items, click on Copy.
Make your changes, if you have any.
At the top right, click on Copy to confirm.

Delete

edit items delete items reorder items move items copy items manage items menu items combo items single items catering items

Menu Setup

Manage menu items

Update a menu item

Eats365 POS

Merchant Portal 2.0

Merchant Portal (Classic Theme)

Delete a menu item

Eats365 POS

Merchant Portal 2.0