“Pickup Stations” are restaurant designations where customer can pick up their orders. You can create a central pickup station for all restaurants under a food court, or assign separate pickup stations per vendor. You can also group together different food categories and assign them to their respective pickup stations.

In this article, you’ll learn how to add a pickup station using the Merchant Portal.

To add a Pickup Station, follow the steps below:

1. Log in to the Merchant Portal. 
2. On the left panel, click on Menu Setup. Then, click on Pickup Station.
3. At the top right, click on +Pickup Station.
4. Enter your preferred Pickup Station Name per language. 
   Note: You must enter a default name for the Pickup Station. The name becomes available in the language the POS app is using. To add more languages, click on Add Language. 
5. Add a "Pager Option" or "Counter Code" as applicable.
   • A "Counter Code" can be any number you’d like to assign to the Pickup Station. 
   • If your restaurant makes use of pagers, select your pager from the "Pager Option" drop-down list.
     • If you’re using a KiVO pager, select KiVO Tech. 
     • For other pagers, select Others.
6. Under “Vendor” select the vendor assigned to the pickup station. To create a central pickup station for all vendors, toggle on Allow All .
7. Under “Included Categories,” select the categories that you’d like to include per service type in the pickup station you’re creating.
   Note: You can only add a particular category to a pickup station once. Selecting a category that already belongs to a pickup station removes the category from the previous pickup station it originally belonged to.
8. At the top right, click on Save to confirm.

Once created, you can use the eSignage module to display orders that are ready for pickup for the Pickup Station that you created.