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Eats365 Biz and Biz Lite

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    • mPOS
        • Set up and install mPOS
        • Configure mPOS settings
        • Manage orders in the mPOS app
        • Manage tables in the mPOS app
    • PhotoMenu
        • Set up and install PhotoMenu
        • Configure PhotoMenu settings
        • Place orders on the PhotoMenu
        • Set up PhotoMenu as a mobile or stationary eMenu
        • Use Service Call on PhotoMenu
    • Ticket Kiosk
        • Set up and install Queue Ticket Kiosk
        • Issue queuing tickets from the Queue Ticket Kiosk
        • Configure Queue Ticket Kiosk settings
    • eSignage
        • Set up and install eSignage
        • Configure eSignage settings
    • Kitchen Display System
        • Set up and install Kitchen Display System
        • Configure Kitchen Display System settings
        • Manage orders on the Kitchen Display System
    • Customer Facing Display
        • Set up and install Customer Facing Display
        • Configure Customer Facing Display settings
    • Expedite Display
        • Set up and install Expedite Display
        • Configure Expedite Display settings
        • Perform basic expedite operations
    • Eats365 Biz and Biz Lite
        • Set up and install Eats365 Biz and Eats365 Biz Lite
        • Configure Eats365 Biz settings
        • Manage online orders on the Eats365 Biz Lite
        • Reset Eats365 Biz
        • Compare Eats365 Biz and Eats365 Biz Lite
        • Configure Eats365 Biz Lite settings
        • Place and manage orders on the Eats365 Biz
    • Self Order Kiosk
        • Set up and install Self Order Kiosk
        • Place an order on Self Order Kiosk
        • Configure Self Order Kiosk (iOS) settings
        • Set Kivo as the Self Order Kiosk default screen
        • Configure Self Order Kiosk (Android) settings
        • Process a payment return on the Self Order Kiosk
    • Pay Station
        • Set up and install Pay Station
        • Pay using Pay Station
        • Configure Pay Station settings
    • Dynamic Digital Menu
        • Manage the menu on the Dynamic Digital Menu
    • Branded Online Store
        • Manage Branded Online Store preferences
        • Set up SMS Notification
        • Book a reservation using restaurant website
        • Change password on the branded online store
        • Place orders on the branded online store
        • Delete an account on the branded online store
        • Log in and log out of the branded online store
        • Sign up on the branded online store
        • Manage orders on the branded online store
        • Set up a Delivery Address Book on the branded online store
        • Secure member credit payment on the branded online store
        • Pay using member credits on the branded online store
        • Purchase member credit using the branded online store​
        • Join a restaurant's loyalty program

Table of Contents

Set up and install Eats365 Biz and Eats365 Biz Lite

Learn how to set up and install the Eats365 Biz and Eats365 Biz Lite on a mobile terminal.

The Eats365 Biz is a compact device that combines POS functions with the ability to place and manage orders, streamlining restaurant operations into a single device. It’s available in two versions, Eats365 Biz and Eats365 Biz Lite, each with distinct features tailored to different business needs. 

To learn about the differences between the two versions, refer to Compare Eats365 Biz and Eats365 Biz Lite. 

In this article, you’ll learn how to set up and install the Eats365 Biz and Eats365 Biz Lite.

Supported dining types per restaurant mode

The tables below show the Eats365 Biz and Biz Lite’s supported dining and order types per restaurant mode:

Eats365 Biz

Restaurant mode Dine-in Pickup Delivery Pre-order Cross-day pre-order Catering
Full Service No Yes Yes Yes No No
Quick Service Yes Yes Yes Yes No No
Cloud Kitchen No Yes Yes Yes No No
Food Court No No No No No No
Virtual Shop No No No No No No

Eats365 Biz Lite

Restaurant mode Dine-in Pickup Delivery Pre-order Cross-day pre-order Catering
Full Service No Yes Yes Yes Yes Yes
Quick Service Yes Yes Yes Yes Yes Yes
Cloud Kitchen No Yes Yes Yes Yes Yes
Food Court No No No No No No
Virtual Shop No No No No No No

Set up Eats365 Biz and Eats365 Biz Lite

Eats365 Biz

Before you start

To get your device ready to install Eats365 Biz, make sure you have the following ready:

  • A mobile terminal (SUNMI or iMin) connected to a stable internet connection
  • Both Eats365 Biz Lite and Eats365 Biz licenses
  • (Optional) A Branded Online Store website, Eats365 Marketplace restaurant, or third-party online ordering platform 
    Note: Integrating an online ordering platform is not required.

Install the Eats365 Biz app

To install the Eats365 Biz app, follow the steps below:

  1. On your device, open the app store.
  2. Search for "Eats365 Biz".
  3. From the search results, select "Eats365 Biz", then tap Install. Once the download is complete, you can find the Eats365 Biz app on your device.

Log in to the Eats365 Biz

To set up the Eats365 Biz, follow the steps below:

  1. On your device, open the Eats365 Biz app.
    Note: Your device may ask you to enable permissions. Tap Allow to continue.
  2. On the welcome screen, enter your restaurant code. 
    Tip: The restaurant code is the same as your Merchant ID.
  3. Tap Get Activation Code. 
    Tip: The activation code gets sent to the same email address you used to sign up for the Eats365 Biz.
  4. Enter the activation code.

Once logged in, the page redirects to the order screen.

Configure Eats365 Biz to process orders

You must enable the Place Order feature for your Eats365 Biz to start placing orders and processing payments with the Eats365 Biz. To do this, follow the steps below:

  1. In the Eats365 Biz app, tap Menu , then select Place Order (Unlock Feature).
  2. Tap Upgrade to Biz. Then, tap Confirm to proceed.

Once the page redirects to the order-taking screen, you can then start taking orders using the Eats365 Biz.

Create your Eats365 Biz menu

You must set up your menu on the Merchant Portal to start placing orders directly on the Eats365 Biz.

Delete

Note: If your Eats365 Biz account is associated with an Eats365 Branded Online Store or a restaurant listing on the Eats365 Marketplace, the Biz app will automatically use the same menu displayed on those platforms.

To create your menu, refer to the following articles:

  • Set up and manage a Category
  • Set up and manage Product Type and Sub Product Type
  • Set up and manage a Single Item
  • Set up and manage a Combo Items
  • Set up and manage Modifiers
  • Set up and manage Modifier Masters
  • Set up and manage Tier Pricing Rules
  • Set up and manage a Kitchen Station
  • Set up a Pickup Station
Delete

Tip: Use the Merchant Portal’s bulk import tools to create or edit multiple items at once.

Delete

Eats365 Biz Lite

Before you start

To get your device ready to install Eats365 Biz Lite, make sure you have the following ready:

  • A mobile terminal (SUNMI or iMin) connected to a stable internet connection
  • An Eats365 Biz Lite license
  • At least one Branded Online Store website, Eats365 Marketplace restaurant, or third-party online ordering platform

Install the Eats365 Biz app

To install the Eats365 Biz app, follow the steps below:

  1. On your device, open the app store.
  2. Search for "Eats365 Biz".
  3. From the search results, select "Eats365 Biz", then tap Install. Once the download is complete, you can find the Eats365 Biz app on your device.
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Tip: Unlike other Eats365 modules, you don’t need to pair the Eats365 Biz Lite to the Eats365 POS. The Eats365 Biz Lite works as a standalone online ordering management system.

Log in to the Eats365 Biz Lite

To set up the Eats365 Biz Lite, follow the steps below:

  1. On your device, open the Eats365 Biz app.
    Note: Your device may ask you to enable permissions. Tap Allow to continue.
  2. On the welcome screen, enter your restaurant code. 

    Tip: The restaurant code is the same as your Merchant ID.
  3. Tap Get Activation Code. 
    Tip: The activation code gets sent to the same email address you used to sign up for the Eats365 Biz Lite.
  4. Enter the activation code.
    .

Once logged in, the page redirects to the Order page. To start receiving orders, add your restaurant to the Eats365 Biz Lite. 

Add a restaurant

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Tip: If you operate multiple restaurants, particularly with a central kitchen or cloud kitchen setup, you can add them all to your Eats365 Biz Lite so you can manage multiple restaurants simultaneously. 

To add a restaurant to Eats365 Biz Lite, follow the steps below: 

  1. Open the Eats365 Biz app.
  2. At the top left, tap Menu .
  3. Tap Add Restaurant .
  4. Enter the restaurant code of the restaurant that you want to add. 

    Tip: The restaurant code is the same as your Merchant ID.
  5. Tap Get Activation Code. 
    Tip: The activation code gets sent to the same email address you used to sign up for the Eats365 Biz Lite.
  6. Enter the activation code.

Once activation is successful, you can then start receiving online orders from your restaurant’s website.

Delete
install ebiz setup ebiz pair ebiz unpair ebiz eats365 biz

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