Self Order Kiosk
Table of Contents
Place an order on Self Order Kiosk
Learn how to place an order on the Eats365 Self Order Kiosk.
When an order is placed using the Self Order Kiosk, the order shows up as a New Order on the Eats365 POS. You can then accept new orders as they come in on the POS, or you can set up the POS to auto-accept new orders. To learn more about new orders, refer to Manage new orders. In this article, you’ll learn how to use the Self Order Kiosk to order menu Items, manage Items on your cart, and make payments.
Important: Make sure to turn on permissions to show Menu Items and Categories on the PhotoMenu. Refer to Set up and manage a Single Item and Set up and manage a Combo Item for instructions on how to turn on permissions for Items, and Set up and manage a Category to turn on permissions for Categories.
Android Kiosk
Add Items to an order
To add Items to an order, follow the steps below:
Add Single Items
- On the Self Order Kiosk, touch the screen to start.
- Choose from the available dining options. For example, if you’re having your order for takeout, choose Takeout.
- Depending on how the Self Order Kiosk is set up, the screen shows the menu Items or the Categories. If the screen shows the Categories, select a Category.
- To add Items to an order, tap an Item. If the Item has modifiers and/or additional options, scroll down and select from the available options.
- At the bottom, tap Confirm. The screen redirects to the Menu screen.
- Repeat the same process until all orders are added.
Add Combo Items
- On the Self Order Kiosk, touch the screen to start.
- Depending on how the Self Order Kiosk is set up, the screen shows the menu Items or the Categories. If the screen shows the Categories, select a Category.
- To add combo Items to an order, tap a combo Item.
- To modify the Combo Item, tap the Item name. Then, select from the available options.
- At the bottom, tap Confirm. The screen redirects to the Menu screen.
- Repeat the same process until all orders are added.
Remove Items from an order
To remove any Item from an order on the Self Order Kiosk, follow the steps below:
- At the bottom of the Self Order Kiosk screen, you can find your selected Items. On the Item you want to remove, tap Remove.
- Tap Confirm to confirm changes to the order.
Edit an order
To update any Item added to an order, follow the steps below:
- At the bottom of the Self Order Kiosk screen, you can find your selected Items. On the Item you want to edit, edit the quantity or tap Edit for more details. Then, update the Item’s modifiers or quantity.
- Tap Confirm to confirm changes to the order.
Check out
To check out, follow the steps below:
- While on the Self Order Kiosk menu page, tap Check out at the bottom right.
- Check that the Items in your cart are complete.
- Confirm your order.
- If your order is final, tap Pay.
- If you want to make changes to your order, tap Edit Order. You can also edit the Items directly on this page. To do this, on the Item you want to edit, edit the quantity or tap Edit for more details.
Pay
When you place an order on the Self Order Kiosk, you must pay for your order first before the order is sent to the kitchen.
To pay for an order using the Self Order Kiosk, follow the steps below:
- While on the Self Order Kiosk Shopping page, tap Check out at the bottom right.
- Tap Pay.
- Select your preferred payment method.
- Follow the on-screen steps.
iPad Kiosk
Pinterest Style menu theme
Add Items to an order
To add Items to an order, follow the steps below:
Add Single Items
- On the Self Order Kiosk, touch the screen to start.
- Choose from the available dining options. For example, if you’re having your order for takeout, choose Takeout.
- Depending on how the Self Order Kiosk is set up, the screen shows the menu Items or the Categories. If the screen shows the Categories, select a Category.
- To add Items to an order, tap an Item. If the Item has modifiers and/or additional options, select from the available options.
Note: You can also add special requests by specifying your request in the Special Request field. - At the bottom, tap Add. The screen redirects to the Menu screen.
- Repeat the same process until all orders are added.
Add Combo Items
- On the Self Order Kiosk, touch the screen to start.
- Depending on how the Self Order Kiosk is set up, the screen shows the menu Items or the Categories. If the screen shows the Categories, select a Category.
- To add combo Items to an order, tap a Combo Item.
- Scroll down and choose from the available Combo options. Then, depending on whether the Combo Item has more than one Combo options, tap Next or Add. If the Combo Item has more than one Combo options, tap Next and select an option again. Do this until you’ve gone through all the options, then tap Add. The screen redirects to the Menu screen.
Note: You can also add special requests by specifying your request in the Special Request field. - Once you’ve selected your preferred Combo Item(s), at the bottom right, tap Add To Cart.
- Repeat the same process until all orders are added.
Remove Items from an order
To remove any Item from an order on the Self Order Kiosk, follow the steps below:
- On the Self Order Kiosk screen, tap Shopping Cart
. - On the Item you want to remove, tap remove
. - Tap Confirm to confirm changes to the order.
Edit an order
To update any Item added to an order, follow the steps below:
- On the Self Order Kiosk screen, tap Shopping Cart .
- On the Item you want to edit, edit the quantity or tap edit
for more details. Then, update the Item’s modifiers or quantity. - Tap Confirm to confirm changes to the order.
Check out
To check out, follow the steps below:
- On the Self Order Kiosk screen, tap Shopping Cart .
- Check that the Items in your cart are complete and correct.
- If your order is final, tap Confirm.
- If you want to make changes to your order, tap Cancel and update your order. You can also edit the Items in your cart directly on this page. To do this, on the Item you want to edit, edit the quantity or tap edit for more details. Then, update the Item’s modifiers or quantity.
Pay
When you place an order on the Self Order Kiosk, you must pay for your order first before the order is sent to the kitchen.
To pay for an order using the Self Order Kiosk, follow the steps below:
- While on the Self Order Kiosk Shopping Cart page, tap Confirm at the bottom right.
- Select your preferred payment method.
- Follow the on-screen steps.
Album Style menu theme
Add Items to an order
To add Items to an order, follow the steps below:
Add Single Items
- On the Self Order Kiosk, touch the screen to start.
- Choose from the available dining options. For example, if you’re having your order for takeout, choose Takeout.
- Depending on how the Self Order Kiosk is set up, the screen shows the menu Items or the Categories. If the screen shows the Categories, select a Category.
- To add Items to an order, tap an Item. If the Item has modifiers and/or additional options, select from the available options.
Note: You can also add special requests by specifying your request in the Special Request field. - At the bottom, tap Add To Cart. The screen redirects to the Menu screen.
- Repeat the same process until all orders are added.
Add Combo Items
- On the Self Order Kiosk, touch the screen to start.
- Depending on how the Self Order Kiosk is set up, the screen shows the menu Items or the Categories. If the screen shows the Categories, select a Category.
- To add combo Items to an order, tap a Combo Item.
- Choose from the available Combo options. Then, at the bottom, tap Add To Cart. The screen redirects to the Menu screen.
- If the Combo Item has more than one Combo option, tap Next and select an option again.
- Note: You can also add special requests by specifying your request in the Special Request field.
- Once you’ve selected your preferred Combo Item(s), at the bottom right, tap Add To Cart.
- Repeat the same process until all orders are added.
Remove Items from an order
To remove any Item from an order on the Self Order Kiosk, follow the steps below:
- On the right panel of the Self Order Kiosk screen, you can find your selected Items. On the Item you want to remove, tap Remove.
- Tap Confirm to confirm changes to the order.
Edit an order
To update any Item added to an order, follow the steps below:
- At the bottom of the Self Order Kiosk screen, you can find your selected Items. On the Item you want to edit, edit the quantity or tap Edit for more details. Then, update the Item’s modifiers or quantity.
- Tap Confirm to confirm changes to the order.
Check out
To check out, follow the steps below:
- While on the Self Order Kiosk menu page, tap Check out at the bottom right.
- Check that the Items in your cart are complete.
- Confirm your order.
- If your order is final, tap Pay.
- If you want to make changes to your order, tap Edit Order. You can also edit the Items directly on this page. To do this, on the Item you want to edit, edit the quantity or tap Edit for more details. Then, update the Item’s modifiers or quantity.
Pay
When you place an order on the Self Order Kiosk, you must pay for your order first before the order is sent to the kitchen.
To pay for an order using the Self Order Kiosk, follow the steps below:
- While on the Self Order Kiosk Menu page, on the right panel, tap Checkout.
- Select your preferred payment method.
- Follow the on-screen steps.