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    • Basic Operations
        • Sign in and sign out of the Eats365 POS
        • Perform Start of Day and Open Shift
        • Perform End of Day and other end of day activities
        • Clock in and clock out of the Eats365 POS
        • Manage cash in the cash drawer for non-payment transactions
    • Order Handling
        • Use member order history to reorder
        • Manage table statuses
        • Add Items to an order
        • Lock an order
        • Clone an order
        • Create a shared table
        • Perform seating
        • Split and link tables
        • Apply modifiers to an order
        • Change order quantities
        • Fire and Hold Items
        • Clear a table
        • Remove Items from an order
        • Check order status
        • Add Combo Items to an order
        • Use Action Buttons to modify an order
        • Manage new orders
        • Search for orders
        • Create a Custom Item
        • Create Pickup and Delivery orders
        • Set up and manage Courses
        • Switch order view
        • Transfer order to another table
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        • Manage reservations
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        • Issue Queuing Tickets from the POS
        • Manage queuing tickets
        • Suspend and resume issuing Queuing Tickets
    • Handling Payments
        • Apply discounts to an order
        • Make an Item complimentary
        • Apply taxes and service charges
        • Add tip to an order
        • Perform a Split bill by Item and Split Bill by Amount
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Table of Contents

Transfer order to another table

Learn how to transfer an order or an Item to another table on the Eats365 POS.

The Transfer function allows you to move items that have been ordered from one table and move them to a different table whenever the situation calls for it. Transferring orders are also helpful if you accidentally add orders to the wrong table. 

In this article, you’ll learn about how to transfer an Item to another order and how to transfer an entire order to another table.

Enable the transfer function

To display the transfer option in the order list Action Button menu, follow the steps below: 

  1. Log in to the Eats365 POS. 
  2. At the top left, tap Settings .
  3. Under Advanced Settings, tap System Preferences.
  4. Under Other Settings, turn on Show Quick Key for Transfer Item .

Transfer a single ordered item

Delete

Note: 

  • Make sure that the Item isn’t included in an All You Can Eat Menu. Otherwise, you won’t be able to transfer the order to another table.
  • Make sure that the Item isn’t a complimentary Item. Otherwise, you won’t be able to transfer the order to another table.

To transfer a single ordered item to another table, follow the steps below:

  1. Log in to the Eats365 POS.
  2. On the Table Map screen, select the table with the order that you want to transfer.
  3. On the order list, tap the Item that you want to move to another order. The Action Buttons appear beside the Item. 
    Tip: You may also bulk-select multiple Items and move them to another order. To do this, tap an Item, then tap Select 
    . Then, at the top right, tap Actions.
  4. Tap Transfer . Then, select the table where you want to transfer the Item. The Item automatically splits from the existing order.
    • If Split Table is enabled, a Split Table Number selection screen appears to let you choose the new table number where the order moves to. 
      Note: You can’t transfer an Item directly to an existing order. You must choose from the available Split Table numbers or select Main Table and create a new order.
    • If Share Table is enabled, enter the party size and the order is automatically transferred to the table as a new order.
  5. Choose if you want to print the transfer ticket.
  6. If you want to merge the newly-created order with another order, tap the checkbox next to the Order ID of the newly-created order. Then, on the order where you want to merge, tap Transfer to here.

Transfer an entire order to another table

If you want to transfer an existing order or check to another table, follow the steps below: 

  1. Log in to the Eats365 POS.
  2. On the Table Map screen, tap the table with the order that you want to transfer. 
  3. Select the order that you want to transfer to another table. Then, tap Transfer Table.
  4. Select a table to transfer the order.
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