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Use Action Buttons to modify an order
Learn how to manage orders using action buttons on the Eats365 POS.
Action Buttons let you perform different operations on Menu Items that have been added to an order. For example, you can fire and hold an order, change courses, and add discounts to an order, among others.
In this article, you’ll learn how you can use Action Buttons to modify an order. For a full list of available actions, refer to the Action Button options section.
View Action Buttons
Action Buttons appear on ordered Items in the order-taking screen. To view Action Buttons, on the order list, tap an Item. The Action Buttons appear beside the selected Item.
Action Button options
Set the Item Course to Instant, Hold, or a different Course number.
Move a customer to a different seat.
Set the selected Item as Complimentary.
Delete the Item from the order.
Apply a discount to the selected Item. You can set the discount to a specific amount or a percentage.
Allows you to modify an Item.
Fire / Hold
Select whether to immediately put the Item on Fire or Hold.
Exclude an Item from any available discount.
Add another order instance for the selected Item.
Reprint the order and send it to the Kitchen Station.
Set the order to require a Service Charge.
Tag the selected order as rush.
Select multiple Items in the order to use bulk actions. Once multiple Items are selected, at the top right, tap Actions.
Adds or removes any special request for an Item.
Move a customer to a different table.
Waive any service charge.