"Action Buttons" let you perform different operations on menu items that have been added to an order. For example, you can fire and hold an order, change courses, and add discounts to an order, among others. 

In this article, you’ll learn how you can use Action Buttons to modify an order. For a full list of available actions, refer to the Action Button options section. 

View Action Buttons

Action Buttons appear on ordered items in the order-taking screen. To view Action Buttons, on the order list, tap an item. The Action Buttons appear beside the selected item.

Action Button options

Select

Select multiple items in the order to use bulk actions. Once multiple items are selected, at the top right, tap Actions.

Edit

Allows you to modify an item.

Fire  

Immediately fire the item.

Hold

Put the item on hold.

Change Course

Set the item course to "Instant," "Hold," or a different course number.

Change Seat

Move a customer to a different seat.

Special Request

Add or remove any special request for an item.

Reprint

Reprint the order and send it to the Kitchen Station.

Rush

Tag the selected order as rush.

Transfer

Move a customer to a different table.

Reorder

Add another order instance for the selected item.

Comps

Set the selected item as complimentary.

Discount

Apply a discount to the selected item. You can set the discount to a specific amount or a percentage.

Allow Discount 

Allow discounts to apply to the item.

No Discount

Exclude an item from any available discount.

Waive SC

Waive any service charge.

Require SC

Set the order to require a service charge.

Delete

Delete the item from the order.

Waive Surcharge 

Waive any surcharge.

Require Surcharge 

Set the order to require a service charge.

Reprint Course

Reprint the selected course and send it to the Kitchen Station.

Delay Fire

Shows quick keys which you can use to set the delay duration for firing a course.

Don’t Fire 

Removes the item from the kitchen ticket.