The Meal Allowance feature allows eligible staff members to redeem their allocated dining budget directly on the Eats365 POS. By linking an employee's CRM profile or scanning their staff ID, floor staff can process orders with the employee's meal plan allowance.

In this article, you'll learn how to use a staff member's meal allowance for payment on the Eats365 POS.

Use staff meal allowance as a payment method

When an employee wants to use their allocated meal allowance on a transaction, follow the steps below:

1. Log in to the Eats365 POS.
2. Place the employee's order. Refer to Order Handling articles to learn how.
3. On the order details section, tap Add Customer.
   
4. Locate the employee's customer profile using the following methods:
   
   • Search using employee details:
     • Phone number
     • Name
   • Scan an identification code:
     • Staff Card (if one is linked to their POS user account)
     • Member QR Code
       Note: If your employee has an account on your restaurant's Branded Online Store website, they can find the Member QR Code in their profile.
       
5. Next to the profile, tap View. This directs you to the employee's customer profile.
   
6. Tap Add to Order. Then, at the top right of the profile, tap Done.
   Tip: To check the employee's staff meal allowance plan details, such as the Meal Allowance Plan name and description, Reset date and time, and remaining balance, tap the Plan tab.
   
7. On the order-taking page, tap Pay.
   
8. Ensure that Use Meal Plan Allowance  is enabled. Then:
   • If the total order amount is equal to or less than the allocated budget for the transaction, the order will amount to zero (0). Tap Pay to proceed.
     
   • If the employee has depleted their total meal budget for the current period or exceeded the cap per transaction, they must settle the rest of the bill using a different payment method. Choose their preferred payment method, then tap Pay.
     

Once processed, the order total will be deducted from their staff meal plan allowance.