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    Table of Contents

    Apply staff meal allowance on the Branded Online Store

    Learn how staff members can apply their allocated meal allowance budget to pay for online orders on the Branded Online Store.

    Pay for an order using your employee meal perks on the restaurant's website! Just log in to your account, place an order, and apply your food allowance to your order.

    The Meal Allowance feature allows eligible employees to redeem staff dining perks directly when placing orders through the restaurant's Branded Online Store website. By signing in with their registered employee account credentials, employees can process orders with their meal plan allowance.

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    Important:

    • Account Matching: The phone number or email address used to log into the Branded Online Store website must match the information saved under your profile in the restaurant's system.
    • Budget Exhaustion: If you have used up your entire allowance budget for the active period, the restaurant's website will not allow any further allowance redemption until the plan resets. You must pay the full order amount using a personal payment method.
    • Usage Rules: Allowance restrictions (such as caps, eligible items, and active time slots) depend on your assigned meal plan configuration and pre-set restrictions.
    • Multi-Currency Conversion: If your meal plan's base currency differs from the store's default operating currency, the system automatically converts the allowance budget using active currency exchange rates.

    In this article, you'll learn how to settle your bill using your Meal Plan Allowance on the restaurant's website.

    Use staff meal allowance as a payment method

    To use your allocated meal allowance on an order, follow the steps below:

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    Note: If the meal plan's base currency differs from the restaurant's default currency, the system automatically converts the order total to the restaurant's default currency.

    Mobile

    1. Log in to the restaurant's website using the phone number or registered email address associated with your staff account in the system.
    2. Place your order.
    3. Once you’re done adding items to your order, at the bottom, tap the cart summary to view a list of items currently added to the order.
    4. Ensure that Use Meal Plan Allowance is enabled. Then:
      • If the total order amount is equal to or less than the allocated budget for the transaction, the order will amount to zero (0). 
        1. Tap CheckoutConfirm. 
        2. Tap Place Order to proceed.
      • If you've depleted your total meal budget for the current periodor exceeded the cap per transaction, you must settle the rest of the bill using a different payment method. 
        1. Tap CheckoutConfirm.
        2. Choose your preferred payment method and enter the required payment details.
        3. Tap Place Order.

    Once processed, the order total will be deducted from your staff meal plan allowance.

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    Desktop

    1. Log in to the restaurant's website using the phone number or registered email address associated with your staff account in the system.
    2. Place your order.
    3. Once you’re done adding items to your order, ensure that Use Meal Plan Allowance is enabled, then click on CheckoutContinue to proceed.
    4. Depending on your order total, continue with settling the order:
      • If the total order amount is equal to or less than the allocated budget for the transaction, the order will amount to zero (0). Click on Place Order to proceed.
      • If you've depleted your total meal budget for the current period or exceeded the cap per transaction, you must settle the rest of the bill using a different payment method. Choose your preferred payment method and enter the required payment details, then click on Place Order to proceed.

    Once processed, the order total will be deducted from your staff meal plan allowance.

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    Check your staff meal allowance balance

    To view your staff meal allowance balance, follow the steps below:

    Mobile

    1. Log in to the restaurant's website.
    2. At the top right, tap Account .

    On the Account page, you can find the following Staff Meal Allowance details:

    • Staff Meal Allowance name
    • Allowance tier
    • Remaining Discount Budget (balance)
    • Cycle reset date and time
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    Desktop

    1. Log in to the restaurant's website.
    2. At the top right, tap Account .
      Tip: An overview of the meal allowance plan is also available on the menu page.
    3. Select Membership Plan.

    On the Membership Plan page, you can find the following Staff Meal Allowance details:

    • Staff Meal Allowance name
    • Remaining Discount Budget (balance)
    • Cycle reset date and time
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    • Manage staff meal allowance plans
    • Check a staff member's meal allowance activity
    • Apply staff meal allowance on the POS
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