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System StatusSelf Order Kiosk
Table of Contents
Support KPay payments on the Self Order Kiosk (Android)
Learn how to integrate KPay as a supported payment method on the Android Self Order Kiosk.
The Eats365 Self Order Kiosk (Android) supports a wide range of payment methods, including cash, credit cards, membership points and credits, and integrated payments such as KPay. This flexibility allows customers to choose their preferred payment option upon checking out from the kiosk.
In this article, you'll learn how to set up KPay on the Eats365 Self Order Kiosk.
Note: KPay payments on the Self Order Kiosk (Android) are currently only supported for restaurants in Hong Kong.
Set up KPay on the Merchant Portal
To enable KPay as a payment method on the Self Order Kiosk, follow the steps below:
Note: The "Printing Method" option doesn't apply to kiosk payments. For transactions made through the Self-Order Kiosk, the KPay terminal prints a combined (2-in-1) receipt directly at the kiosk.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings
Payment SettingsIntegrated Payment Settings. - From the list of payment services, scroll to the right and find “KPay,” then toggle on Enable
.
- Under "Enable Payment Type," toggle on the payment method that KPay accepts.
- Click on Save to confirm.
Once integrated, you can then proceed to connect the KPay payment terminal to the Self Order Kiosk (Android).
Enable KPay on the Self Order Kiosk
To set up KPay as a payment method on the Self Order Kiosk, follow the steps below:
Self Order Kiosk (Android)
- On the lower left corner of the Self Order Kiosk screen, tap the Eats365 URL (www.eats365pos.com) multiple times.
- Enter the passcode, then tap Confirm.
- On the "Setting" page, tap Payment Setting.
- Enable KPay
as a payment method, then tap Setting.
- Enter the necessary information, including:
- Device IP
- Terminal Port
- Select the supported payment methods.
- Tap Save to confirm.
- Go back to the "Payment Setting" page and tap Save to complete the setup.
Merchant Portal
- Log in to the Merchant Portal.
- On the left panel, click on ModulesSelf Order Kiosk (Android)License.
- Next to the kiosk that you want to configure, click on Edit
. - Click on the Payment Setting tab.
- Under "Global Setting," search for KPay and toggle on Enable for this Device .
- To set up the necessary information, click on Setting. Then, enter the following credentials:
- Device IP
- Terminal Port
- Select the supported payment methods.
- To set a specific settlement configuration for the selected kiosk, enable Override Global Settlement Setting . Then, configure the settlement settings to your preference. For information on the settlement settings, refer to the section Configure settlement settings.
- Click on Save to confirm.
Once the setup is complete, supported KPay payment methods will be displayed on the tender list of the Self Order Kiosk.
Configure settlement settings
To configure how settlement settings are triggered on the Self Order Kiosk (Android), follow the steps below:
Self Order Kiosk (Android)
- On the "KPay Setting" page, click on General Setting.
- Configure settlement settings.
- Enable Auto Settlement on Application Startup.
-
Enabled : The kiosk will trigger KPay settlement upon launching the app.
-
Disabled
: No auto settlement will be triggered upon launching the app.
-
Enabled
- Enable Auto Settlement on Time.
-
Enabled : The kiosk will automatically trigger KPay settlement at the time set for "Daily auto settlement time."
-
Disabled : Automatic settlement will not be triggered.
-
Enabled
- Enable Auto Settlement on Application Startup.
Merchant Portal
- Log in to the Merchant Portal.
- On the left panel, click on ModulesSelf Order Kiosk (Android)License.
- Next to the kiosk that you want to configure, click on Edit .
- Click on the Payment Setting tab.
- Under "Settlement Settings," configure the following:
-
Enable auto settlement on application start up
-
Enabled : The kiosk will trigger KPay settlement upon launching the app.
-
Disabled : No auto settlement will be triggered upon launching the app.
-
Enabled
-
Enable auto settlement on time
-
Enabled : The kiosk will automatically trigger KPay settlement at the time set for "Daily auto settlement time."
-
Disabled : No auto settlement will be triggered.
-
Enabled
-
Enable auto settlement on application start up
- Click on Save to confirm.