eSignage
Table of Contents
Configure eSignage settings (Android)
Learn how to customize settings for the eSignage (Android).
Changing the settings on the Android version of the eSignage app (Android TV) enables you to customize the application's layout and display behavior. Configure the on-screen content to suit your business needs, such as displaying order pickup instructions or showing queue information.
In this article, you’ll learn how to configure the eSignage to your preferred settings.
Change individual eSignage settings
To change specific settings on an eSignage, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top right, tap Settings
. - Under "General," tap Device Pairing
e-Signage. - Next to "Mode of Operation," select the type of information that would appear on the eSignage:
-
Queue Kiosk - Displays queue information.

-
Pickup Display - Displays orders that are ready for pickup.

-
Queue Kiosk - Displays queue information.
- At the top right, tap Save.
You can change the following options based on your selected mode of operation for the eSignage:
Pickup Display
Display Vertically
Enable this setting to display content vertically.
Pickup Counter
Select the counter where the eSignage will be used.
Show Pickup Counter Name
Enable this setting to display the pickup counter name on the eSignage.
Split Screen
Enable this setting to use half of the screen to display promotional media.
Number of Rows
Select the number of rows to display on the screen.
Number of Columns
Select the number of columns to display on the screen.
Order# Appear Time
Set how many seconds the order number appears on the screen.
Language
Choose the default display language.
Queue Kiosk
Display Vertically
Enable this setting to display content vertically.
Language
Choose the default display language.
DeleteMerchant Portal (Classic)
- Log in to the Merchant Portal.
- On the left panel, click on Advanced Settings.
- Under "Modules," click on eSignage. Then, select License.
- Choose a setting, then change the options according to your preferences.
- At the top right, click on Save.
You can change the following options on the eSignage:
Mode of Operation
Select the type of information that would appear on the eSignage:
- Queue Kiosk - Displays queue information
- Pickup Display - Displays orders that are ready for pickup
-
Digital Board System - Displays custom upload content on media promotion. For more information on how to create media promotion, refer to Set up and manage Media Group.
Note: The Digital Board mode isn't supported on the Android eSignage.
Language
Select the languages that you want to appear on the eSignage.
DeleteMerchant Portal 2.0
- Log in to the Merchant Portal.
- On the left panel, click on Modules
eSignage
License. - Next to the device that you want to configure, click on Edit
. - Next to "Mode of Operation," select the type of information that would appear on the eSignage:
-
Queue Kiosk - Displays queue information.

-
Pickup Display - Displays orders that are ready for pickup.

-
Digital Board System - Displays custom uploaded content on media promotion. For more information on how to create media promotion, refer to Set up and manage Media Promotion.
Note: The Digital Board mode isn't supported on the Android eSignage.
-
Queue Kiosk - Displays queue information.
- Configure the settings based on your preferences.
- At the top right, click on Save.
You can change the following options based on your selected mode of operation for the eSignage:
Pickup Display
Version
Select the theme that you want to use on the pickup display. You can choose from the following:
- Legacy
- 2.0
Note: Version 2.0 is currently only supported on the tvOS eSignage version 1.7 or later.
Pickup Counter
Select the counter where the pickup display will be used.
Show Pickup Counter Name
Enable this setting to display the pickup counter name on the eSignage.
Skin
Select the lighting mode you want to use on the pickup display. You can choose from the following:
- Dark
- Light
Dimension
Select the orientation you want to use to show orders on the pickup display. You can choose from the following:
- Horizontal - Displays content horizontally.
- Vertical - Displays content vertically.
Note: This feature isn't supported on the Android eSignage.
Split Screen
Enable this setting to use half of the screen to display promotional media.
Number of Rows
Select the number of rows to display on the screen.
Number of Columns
Select the number of columns to display on the screen.
Order# Appear Time
Set how many seconds the order number appears on the screen.
Language
Choose the default display language.
Queuing System
Skin
Select the lighting mode you want to use on the pickup display. You can choose from the following:
- Dark
- Light
Dimension
Select the orientation you want to use to show orders on the pickup display. You can choose from the following:
- Horizontal - Displays content horizontally.
- Vertical - Displays content vertically.
Note: This feature isn't supported on the Android eSignage.
Language
Choose the default display language.
DeleteChange shared eSignage settings
Shared Settings control the behavior of all paired eSignage devices. Any changes you make within Shared Settings will automatically apply across all paired eSignage devices.
To change the eSignage shared settings, follow the steps below:
Merchant Portal (Classic)
- Log in to the Merchant Portal.
- On the left panel, click on Advanced Settings.
- Click on eSignage. Then, select Shared Settings.
- Under Message to Customers, enter a custom message inside the text box.
Note: The custom message will be displayed on the eSignage. - At the top right, click on Save to confirm.
Merchant Portal 2.0
- Log in to the Merchant Portal.
- On the left panel, click on Modules
eSignage
Shared Settings. - Under "Message to Customers," enter a custom message in the text box.
Note: The custom message will be displayed on the eSignage.
- At the top right, click on Save to confirm.